Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
Job Title: Mythos Program Manager
Local to Bay area
Once a week in oakland office.
Job Summary
We are seeking an experienced Program Manager to support incident tracking, escalation management, and operational coordination for the Mythos platform. The ideal candidate will have strong experience managing high-visibility technical incidents, coordinating cross-functional teams, and communicating effectively with executive stakeholders in fast-paced enterprise environments.
This role requires a proactive leader who can drive issue resolution, maintain operational visibility, and ensure timely communication across business and technical teams.
Key Responsibilities
- Manage the end-to-end lifecycle of incidents and issues related to the Mythos platform.
- Track, prioritize, and coordinate resolution activities for production and operational incidents.
- Facilitate incident triage calls, war rooms, and cross-functional working sessions.
- Serve as the primary point of contact for executive leadership regarding issue status, risks, and escalations.
- Provide clear and concise executive-level status reporting and communication.
- Coordinate with engineering, operations, product, and support teams to drive timely issue resolution.
- Maintain incident logs, action items, decision tracking, and post-incident documentation.
- Identify recurring issues and recommend process improvements to reduce operational risk.
- Monitor timelines, ownership, and accountability across multiple concurrent incidents.
Required Qualifications
- 10+ years of Project Management experience.
- Strong experience managing major incidents, escalations, and operational issues.
- Experience working directly with senior leadership and executive stakeholders.
- Excellent communication, coordination, and organizational skills.
- Ability to manage multiple priorities in fast-paced, high-pressure environments.
Thanks & Regards
Bhanu Prakash
DeltaSoft Solutions
Compensation: $65.00 - $70.00 per hour
About Us
Deltasoft Solutions is a leading IT staffing and consulting firm that provides a comprehensive range of services to its clients. Established in 2004, the company leverages its expertise in Cloud Services, Software Development, Data/ Network Administration, Product/Program Management, and Data Analytics to deliver high-quality IT solutions. The company’s goal is to help businesses of all sizes improve their technology infrastructure, leading to increased efficiency and competitiveness.
With a nationwide presence in the United States, Deltasoft Solutions has established strategic partnerships with various industries and firms, providing new growth opportunities and access to a wider range of services. By offering a combination of staffing and consulting services, the company assists organizations in building, maintaining, and optimizing their technology infrastructure, resulting in improved efficiency, productivity, and competitiveness.
Deltasoft Solutions is committed to delivering top-notch IT talent and cutting-edge technologies, as well as developing custom software applications to meet the unique needs of each client. Whether it’s providing IT talent, implementing cloud solutions, or developing custom software, the company strives to help its clients achieve success through technology. With a focus on quality and a comprehensive approach, Deltasoft Solutions is well-positioned to continue its growth and success in the IT industry.
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